Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website pizzanmod.click, place orders, use our services, or otherwise interact with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. We are committed to protecting your privacy and handling your personal data in an open and transparent manner, in full compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act).

1. Who We Are

This Privacy Policy applies to the website and services operated under the domain pizzanmod.click (hereinafter referred to as "we," "us," "our," or "the Company"). We are a food service business operating in the United States.

For all privacy-related questions, concerns, or requests, please contact us using the contact details provided above or as further described in the "Contact Us" section at the end of this policy.

2. Information We Collect

We collect various types of information in connection with the services we provide. The categories of personal information we may collect are described below.

2.1 Personal Identification Information

When you interact with our website, create an account, place a food order, subscribe to our newsletter, or contact us directly, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Billing and shipping address (including street address, city, state, and ZIP code)
• Date of birth (when required to verify age eligibility)
• Username and password for account access
• Payment information (credit/debit card details processed securely through our payment processors)
• Order history and food preferences
• Dietary requirements and allergy information you voluntarily provide
• Profile photo or avatar (if uploaded)

2.2 Usage Data and Website Activity

When you visit and navigate our website, we automatically collect certain technical and behavioral data, which may include:

• Pages you visit on our website and the sequence of those visits
• Time and date of your visit
• Time spent on individual pages and on the website overall
• Links and buttons you click
• Search terms you enter on our website
• Items you add to your cart (including abandoned cart data)
• Referral URLs (the website that directed you to our site)
• Error logs and crash reports

2.3 Device and Technical Information

We collect technical information from the devices you use to access our website, including:

• IP address
• Browser type and version
• Operating system and platform
• Device type (desktop, mobile, tablet)
• Device identifiers (such as mobile advertising IDs)
• Screen resolution and display settings
• Language preferences
• Time zone settings
• Network connection type

2.4 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect data about your interactions with our website. This data may include session identifiers, preferences you set, authentication tokens, and analytics data. For more information, please refer to Section 7 (Cookie Usage) of this policy.

2.5 Location Data

With your permission, we may collect precise or approximate location data from your device to help you find nearby pickup or delivery locations, provide location-based promotions, and improve our services. You may disable location sharing at any time through your device settings, though this may limit certain functionality of our website.

2.6 Communications Data

When you contact us via email, contact forms, live chat, or other communication channels, we retain records of those communications, including the content of your messages, any attachments you send, and metadata such as timestamps and your contact information.

2.7 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (when you log in or share content using social media integrations)
• Third-party food delivery partners and platforms
• Analytics and advertising partners
• Payment processors and fraud prevention services
• Loyalty and rewards program partners

3. How We Use Your Information

We use the personal information we collect for the following purposes, which are grounded in legitimate business interests, contractual necessity, legal compliance, and/or your consent.

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including online and in-store transactions
• To manage your account and provide account-related features
• To process payments and prevent fraudulent transactions
• To send you order confirmations, receipts, updates, and delivery notifications
• To handle returns, refunds, and customer service inquiries
• To personalize your experience and remember your preferences, such as favorite menu items and saved addresses

3.2 Communications and Marketing

• To send you promotional emails, newsletters, special offers, discount codes, and information about new menu items
• To send SMS or push notifications about your orders or promotions (with your consent where required by law)
• To administer contests, sweepstakes, surveys, or loyalty programs you participate in
• To display targeted advertisements based on your browsing history and interests, both on our website and on third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email, texting STOP in response to an SMS message, or by contacting us at [email protected].

3.3 Analytics and Service Improvement

• To analyze how users interact with our website and identify areas for improvement
• To monitor the performance and security of our website and systems
• To conduct internal research and develop new features, products, and services
• To understand customer preferences and tailor our menu offerings accordingly
• To generate aggregate, anonymized statistical reports about website usage

3.4 Legal Compliance and Safety

• To comply with applicable federal and state laws, regulations, and legal obligations
• To respond to lawful requests from government authorities and law enforcement agencies
• To detect, investigate, and prevent fraud, security breaches, and other potentially illegal activities
• To enforce our Terms of Service and other agreements
• To protect the rights, property, and safety of our company, our customers, and the public

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your personal information with carefully selected third parties under the following circumstances.

4.1 Service Providers and Business Partners

We work with third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to protect your data and may only use it for the specific purposes we authorize. Categories of service providers include:

• Payment processors: To securely process credit and debit card transactions and prevent fraud
• Delivery and logistics partners: To fulfill delivery orders and provide real-time tracking
• Cloud hosting and IT infrastructure providers: To host our website and store data securely
• Email and SMS marketing platforms: To send promotional and transactional communications
• Analytics providers: Such as Google Analytics, to understand website usage patterns
• Customer support platforms: To manage customer inquiries and support tickets
• Loyalty and rewards program administrators
• Advertising networks: To deliver relevant advertisements

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we are required to do so by law or in response to valid legal processes, including subpoenas, court orders, and government agency requests. We may also disclose information when we believe in good faith that disclosure is necessary to protect national security, enforce our policies, protect against fraud or cyberattacks, or protect the rights and safety of individuals.

4.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with other third parties when we have obtained your explicit consent to do so. You may withdraw your consent at any time by contacting us at [email protected].

4.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with partners, advertisers, and the public for research, marketing, analytics, and other business purposes.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your data against unauthorized access, disclosure, alteration, and destruction.

5.1 Technical Security Measures

• Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted between your browser and our website
• Encryption of sensitive data at rest, including payment information and account credentials
• Firewalls, intrusion detection systems, and network monitoring
• Regular security vulnerability scanning and penetration testing
• Multi-factor authentication for administrative access to our systems
• Tokenization of payment card data through PCI-DSS compliant payment processors

5.2 Administrative and Organizational Measures

• Access controls limiting employee access to personal data on a need-to-know basis
• Regular privacy and security training for all staff members
• Data processing agreements with all third-party service providers
• Internal privacy policies and data handling procedures
• Incident response plans for data breaches

6. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of collection, the business purposes for collecting or selling your information, and the categories of third parties with whom we share your information.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information to third parties. We do not sell personal information for monetary value, but we may share information for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to certain permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different level of quality based on your exercise of these rights.
• Right to Data Portability: You may request a copy of your personal information in a portable, readily usable format.

6.2 Rights Available to All Users

Regardless of your location, we extend the following rights to all our users:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information in certain circumstances
• Objection to Marketing: Opt out of receiving marketing communications at any time
• Withdrawal of Consent: Where processing is based on your consent, withdraw that consent at any time

6.3 How to Submit a Privacy Rights Request

To exercise any of your privacy rights, please submit a verifiable request by:

• Sending an email to [email protected] with the subject line "Privacy Rights Request"
• Including your full name, email address associated with your account, and a description of the right you wish to exercise

We will respond to verified requests within 45 days. In complex cases, we may extend this period by an additional 45 days with prior notice. We may need to verify your identity before processing your request to protect your personal information from unauthorized access or deletion.

You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide written authorization signed by you, and we may require verification of both the agent's identity and your authorization.

7. Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, personalize content, and deliver targeted advertising.

7.1 Types of Cookies We Use

7.2 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive alerts before cookies are placed. Please note that disabling certain cookies may impact the functionality and performance of our website. For more detailed information about our use of cookies and how to manage them, please review our full Cookie Policy available on our website.

You may also opt out of interest-based advertising by visiting the Network Advertising Initiative opt-out page at www.networkadvertising.org/choices/ or the Digital Advertising Alliance opt-out page at www.aboutads.info/choices/.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When your personal information is no longer required for the purposes for which it was collected, we will securely delete, anonymize, or aggregate the data so that it can no longer be associated with you.

9. Children's Privacy

We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and all other applicable laws regarding the privacy of minors. Our website is not directed to, and we do not intentionally solicit or collect personal information from, children under the age of 18. Users must be at least 18 years of age to create an account, place orders, or otherwise use our services.

If you believe that we may have inadvertently collected personal information from a child under the age of 18, please contact us immediately at [email protected]. Upon verification, we will promptly delete such information from our records. Parents and guardians who have concerns about their child's privacy are encouraged to contact us directly.

We may offer age verification measures as part of our registration process to prevent unauthorized use by minors. If you are a parent or guardian and discover that your child has provided us with personal information without your consent, please notify us immediately so we can take appropriate action.

10. International Data Transfers

Our primary operations are based in the United States, and we process and store personal information on servers located within the United States. If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country of residence.

When we transfer personal information internationally (for example, when using cloud-based service providers that operate in multiple countries), we take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable law. These safeguards may include:

• Standard contractual clauses approved by relevant data protection authorities
• Data processing agreements with service providers that require equivalent levels of data protection
• Technical and organizational security measures appropriate to the risk
• Ensuring that recipient countries provide an adequate level of data protection

By using our website and services, you acknowledge and consent to the transfer of your personal information to the United States and to other countries where our service providers may operate, subject to the safeguards described above.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, delivery partner sites, or other external resources. This Privacy Policy applies solely to information collected by our website and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We encourage you to review the privacy policies of any third-party websites you visit through links on our website. Your interactions with third-party websites are governed entirely by their own terms and privacy policies, not ours.

12. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals to websites. There is currently no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond to browser DNT signals. However, you can use the cookie management options described in Section 7 to control certain tracking technologies used on our website.

California residents may also exercise their rights under the California "Shine the Light" law (Civil Code Section 1798.83), which permits users who are California residents to request information about our disclosure of certain personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].

13. FTC Act Compliance

We comply with the Federal Trade Commission Act (FTC Act) and all FTC guidelines regarding unfair or deceptive acts or practices in commerce. Our data collection and use practices are transparent, fair, and consistent with the representations made in this Privacy Policy. We do not engage in deceptive data collection practices or misrepresent how your personal information is used or shared.

We are committed to honoring the choices you make about your personal information and to maintaining the accuracy of any information we collect. If you believe that we have engaged in any unfair or deceptive data practice, you have the right to file a complaint with the Federal Trade Commission (FTC) at reportfraud.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).

14. How to File a Privacy Complaint

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can address your concern directly. We take all privacy complaints seriously and will respond promptly to investigate and resolve any issues.

14.1 Contact Us Directly

Please send privacy complaints or concerns to:

• Email: [email protected]
• Website: pizzanmod.click

We will acknowledge your complaint within 5 business days and aim to provide a substantive response within 30 days.

14.2 California Residents — Attorney General and State Privacy Authority

California residents who believe their CCPA/CPRA rights have been violated may file a complaint with:

• California Privacy Protection Agency (CPPA): cppa.ca.gov
• California Attorney General: oag.ca.gov

14.3 Federal Regulatory Complaints

If you believe we have violated federal consumer protection or privacy laws, you may file a complaint with:

• Federal Trade Commission (FTC): reportfraud.ftc.gov or 1-877-FTC-HELP (1-877-382-4357)
• Consumer Financial Protection Bureau (CFPB) for financial data-related complaints: consumerfinance.gov/complaint/

14.4 Other State Privacy Authorities

Residents of other states with enacted privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others) may contact their respective state attorney general's office to exercise rights or file complaints under applicable state privacy legislation.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, service offerings, legal requirements, or regulatory guidance. We will post the revised policy on our website with an updated "Last Updated" date at the top of this page.

If we make material changes to this Privacy Policy that significantly affect how we collect, use, or share your personal information, we will provide prominent notice through one or more of the following methods:

• Displaying a notice on our website homepage or cookie banner
• Sending an email notification to the address associated with your account
• Requesting renewed consent where required by applicable law

Your continued use of our website and services after the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

16. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please do not hesitate to reach out to our privacy team. We are committed to addressing your inquiries in a timely and transparent manner.